Shipping policy
divain guarantees its customers hand delivery with signature through the shipping agency, responsible for tracking and monitoring their shipment.
You can track your shipment on your carrier's tracking page by entering your tracking number, which the transportation agency provides to you by email after placing your order on the website divainparfums.co.
If the recipient is not available, the carrier may leave the package at the doorstep or in the mailbox of the provided address. Once the delivery is marked as completed by the carrier, divain is not responsible for any theft, loss, or issue that occurs after delivery, as full responsibility lies with the shipping company.
UNITED STATES
Delivery
We deliver to the following states:
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington D.C., Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Shipping Costs
divain distributes its shipping costs by minimum amount segment:
| Order Amount | Shipping Cost |
| Orders less than $49.99 | $7.00 |
| Orders less than $49.99 to Hawaii | $16.00 |
| Orders $50 or more | FREE |
MEXICO
divain distributes its shipping costs by minimum amount segment:
Mexico City
Standard Delivery (1 to 3 business days)
| Order Amount | Shipping Cost |
| Orders $0.00 MXN - $699.00 MXN | $100.00 MXN |
| Orders $700.00 MXN or more | FREE |
Rest of the Country
Standard Delivery (1 to 6 business days)
| Order Amount | Shipping Cost |
| Orders $0.00 MXN - $699.00 MXN | $100.00 MXN |
| Orders $700.00 MXN or more | FREE |
CANADA
Delivery
We deliver to the following provinces:
Alberta, British Columbia, Ontario and Quebec.
Shipping Costs
divain distributes its shipping costs by minimum amount segment:
| Order Amount | Shipping Cost |
| Orders under 3 perfumes | $11.95 USD |
| Purchase of 3 or more perfumes | FREE |
For shipments to Canada, orders may be subject to customs duties, taxes, or import fees imposed by Canadian authorities. These charges are not included in the product price or shipping cost and must be paid by the customer upon delivery. divain has no control over these charges and cannot predict their amount, as customs policies vary by destination and order value.